Job Description
Location: Kuwait, KW
Company: Al Futtaim Private Company LLC
Job Requisition ID: 176348
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
The Sales Assistant is responsible for sales generation and delivering a positive customer experience, andfor a variety of operational duties as assigned by the store management team.
What you will do:
Store Safety
Creates a sparkling, clean, and organized environment by maintaining store standards and cleanliness.
Excellent Customer Service
Creates a positive first impression for the customer through an energetic attitude and adhering to thedress code
Greets customers immediately upon entering the store with a smile and a sincere non-business-likegreeting
Provides customers with current, relevant information about the product.
Sincerely thank all customers for shopping as they exit the store and invite them back.
Quality
Provide quality service in the fitting rooms, follow up with customers promptly, maintain cash wrapcleanliness, and attempt to add on to the sale
.
Administrative
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.
Required Skills to be successful
Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion.
Sound in-depth knowledge of the market, brand positioning and trends.
An understanding of the current economic situation impacts of potential threats and competitors.
What equips you for the role:
Minimum Qualification and Knowledge:
Education
High School Diploma or equivalent
Minimum Experience:
Minimum 2 years of Retail Sales experience.
Job-Specific/Technical Skills required to complete the tasks:
Good verbal communication skills
Some heavy lifting
Ability to stand for a minimum of 8 hours
Strong Customer Service