Personal Banking Advisor

Emirates Islamic Bank, a leading Sharia-compliant Islamic bank in the UAE and part of the Emirates NBD Group since 2004, is seeking a Personal Banking Advisor for its Retail Banking team. This full-time, on-site role in Khalifa City, Abu Dhabi combines customer acquisition, relationship management, and sales of Sharia-compliant financial solutions to drive retail banking growth.

Key Responsibilities

• Acquire new-to-bank customers and promote the bank's accounts, deposits, cards, financing, and wealth products
• Build and maintain strong customer relationships through proactive engagement and regular follow-ups
• Identify customer financial needs and recommend tailored solutions aligned to their objectives
• Achieve individual sales targets and revenue goals while delivering exceptional customer service
• Generate leads through referrals, prospecting activities, and cross-selling within existing customer portfolios
• Conduct regular portfolio reviews to identify relationship-deepening and service-expansion opportunities
• Maintain accurate records of customer interactions and sales activities in bank systems
• Ensure full compliance with UAE banking regulations, internal policies, and operational procedures
• Collaborate with branch and product teams to maximize customer acquisition and revenue growth
• Stay informed on market developments, competitor activities, and product updates

Required Qualifications & Experience

• Bachelor's degree in Business Administration, Finance, Banking, or related field (diploma also accepted)
• Minimum 2–5 years' experience in retail banking, sales, relationship management, or financial services
• Proven track record of achieving sales targets and driving business growth
• Sound understanding of retail banking products and services
• Knowledge of UAE banking regulations and compliance requirements
• Proficiency in Microsoft Office and banking systems

Required Skills & Competencies

• Strong sales and relationship management skills with excellent communication and interpersonal abilities
• Customer-centric mindset with passion for service excellence
• Strong negotiation and influencing abilities
• Problem-solving and analytical thinking
• Ability to thrive in fast-paced, target-driven environments
• Team player with strong collaboration and accountability
• High level of integrity and professionalism

Preferred: Anti-Money Laundering (AML) certification or equivalent.

What is Offered

• Competitive salary and performance-based incentives
• Comprehensive learning and development opportunities via world-class platforms
• Strong focus on employee wellbeing and work-life balance
• Generous annual leave and private healthcare coverage
• Preferential banking facilities for employees
• Clear career growth opportunities within Emirates Islamic and the wider Emirates NBD Group
• Collaborative and inclusive work environment