Muslim Aid USA (MAUSA) is a faith-based international relief and development organization working across 15+ countries to alleviate suffering caused by poverty, disaster, conflict, and systemic inequality. We serve communities through humanitarian aid, long-term development programs, and seasonal campaigns rooted in compassion, justice, and service to humanity—regardless of background or faith.
Position Summary
The Operations Coordinator ensures Muslim Aid USA’s office environment operates smoothly, efficiently, and professionally. This part-time role serves as the operational anchor of our headquarters, overseeing day-to-day office functions and creating an organized workspace that enables staff to focus fully on advancing the mission.
This position acts as the primary liaison between MAUSA and HAWA Center staff, manages office operations and storage oversight, and ensures facilities, supplies, and administrative systems are maintained with excellence and stewardship.
The ideal candidate is proactive, detail-oriented, systems-minded, and takes pride in building structure behind the scenes to support meaningful humanitarian impact.
Key Responsibilities
Office Operations Support
- Support regular office operations to ensure a functional and productive workplace
- Serve as the primary liaison between MAUSA and HAWA Center staff for building coordination, maintenance, and shared facility matters
- Maintain office procedures related to facilities and administrative operations
- Support leadership with office logistics and operational planning and execution
Facilities & Workplace Oversight
- Coordinate maintenance requests, service vendors, and general facility upkeep
- Ensure workspaces, conference rooms, and shared areas remain organized and professional
- Support office access management and general workplace organization
Storage & Asset Management
- Manage MAUSA’s storage facility, including organization and inventory tracking
- Maintain records of office equipment, furniture, and materials
- Coordinate movement of materials between office and storage as needed
Procurement & Supplies
- Order and manage office supplies and operational materials
- Monitor inventory levels and maintain budget-conscious purchasing
- Build and maintain vendor relationships
- Maintain supporting documentation of vendor contracts, warranties, and service agreements
Administrative & Cross-Team Support
- Assist with onboarding logistics for new staff (workspace setup, supplies, equipment coordination)
- Support internal teams with operational needs as they arise
- Provide periodic operational updates to leadership
- Other duties as assigned
Required Qualifications
Education:
- Associate’s degree in Business Administration, Operations, or a related field preferred; equivalent experience considered.
Minimum Experience/Requirements:
- 2–4 years of experience in office management, facilities coordination, or operations
- Experience working with vendors and shared office facilities
- Strong organizational and inventory management skills
- Ability to work independently and manage multiple priorities
- Must be authorized to work in the United States
Physical Demands
- Possess the ability to lift up to 25-30 pounds and perform physical, often repetitive tasks, related to storage and office setup.
Culture & Values Alignment
- Embodies MAUSA’s values of compassion, integrity, humility, and service
- Takes ownership of behind-the-scenes systems that empower frontline impact
- Comfortable working in a faith-based, mission-driven environment
- Values stewardship and operational excellence