Human Resources Administrator

Islamic Society of Baltimore (ISB)
full-timeBaltimore (Catonsville), Maryland, USAMid LevelMid-Level
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Job Description

The Islamic Society of Baltimore (ISB), Maryland's largest Islamic community organization based in Catonsville, is seeking a full-time Human Resources Administrator. ISB operates as a comprehensive nonprofit campus that includes a mosque, K-12 Islamic school (Al-Rahmah), nursery, Quran academy, cafe, food pantry, free clinic, and social services.

**About the Role**

The HR Administrator will be the primary HR contact for the entire organization, providing comprehensive HR administration and support across all departments, programs, facilities, and operating units. This mid-level position requires working with diverse teams and maintaining the highest standards of confidentiality and mission alignment. Occasional evening or weekend work may be necessary for employee meetings, training, events, or deadlines.

**Key Responsibilities:**

  • Manage day-to-day HR operations and serve as the first point of contact for employees and supervisors regarding policies, benefits, leave, payroll, and workplace matters; escalate sensitive issues appropriately
  • Maintain accurate, confidential personnel records, employment documentation, job descriptions, and organizational files; prepare offer letters, status changes, employment verifications, and separation paperwork; generate HR reports and workforce metrics for leadership
  • Partner with hiring managers on staffing needs, job descriptions, recruitment, interview coordination, and candidate evaluation; coordinate background checks and reference verification; lead onboarding with forms, orientation, benefits enrollment, and payroll setup
  • Coordinate employee onboarding and offboarding with Finance, IT, and Facilities departments, including property return and access changes
  • Support supervisors in performance management, coaching documentation, improvement plans, reviews, and recognition; handle employee concerns, conflicts, harassment concerns, and policy violations with impartiality and confidentiality
  • Work with Finance and payroll providers to ensure accurate and timely payroll processing; review timecards, overtime approvals, PTO balances, and leave entries; communicate new hires, separations, and pay changes on schedule
  • Administer benefits enrollment, eligibility changes, open enrollment communications, vendor coordination, and leave/accommodation requests
  • Support compliance with federal, state, and local employment regulations; maintain and update employee handbook and training programs on policies, anti-harassment, safety, and confidentiality; support workers' compensation and incident documentation
  • Foster a faith-centered, professional workplace culture that reflects ISB's Islamic identity; support faith-related practices and religious-observance-aware scheduling; treat all employees with dignity and respect
  • Lead or support leadership-directed special projects with planning, stakeholder coordination, and deadline management

**Requirements:**

  • Minimum three years of progressive HR administration, HR generalist, payroll, or related experience
  • Working knowledge of employee lifecycle management, recruiting, employee relations, performance documentation, benefits, leave administration, payroll, timekeeping, and records management
  • Understanding of employment law and regulations; ability to recognize when to escalate to leadership or legal counsel
  • Discretion, sound judgment, integrity, and emotional maturity
  • Strong organizational skills, attention to detail, follow-through, problem-solving, written and verbal communication
  • Proficiency with Microsoft Office or Google Workspace; ability to quickly learn HR and payroll systems
  • Ability to build trust and work collaboratively with employees, supervisors, leadership, board members, and community partners
  • Commitment to ISB's mission and Islamic values

**Desired Qualifications:**

  • Bachelor's degree in Human Resources, Business Administration, Nonprofit Management, or related field
  • Experience in nonprofit, faith-based, school, or multi-department organizations
  • SHRM certification or related professional credentials