Job Description
Job Purpose:
The Charge Nurse plays a key role in balancing the demands of patient care with the management of the nursing team and unit operations, ensuring that both patient needs and staff performance are addressed effectively during the shift and performing all the duties of staff nurse when required.
Key Responsibilities and Duties:
1. Clinical Oversight:
Ensures patient care is delivered effectively and efficiently, including overseeing patient assessments, care plans, and treatment interventions.
Supervises and supports nursing staff and students, including scheduling shifts, managing workloads, and providing guidance and preceptorship.
Monitors and evaluates the nursing team's quality of care, addressing issues related to patient safety and care standards.
Conducts purposeful rounding on the unit, visiting and interacting with patients and staff to ensure their needs are met, prevent complications, and improve overall care quality.
2. Administrative Responsibilities:
Coordinates patient care with other healthcare professionals, including physicians, therapists, and social workers, to ensure comprehensive and continuous care.
Oversees accurate and timely patient care and nursing documentation, ensuring compliance with legal and regulatory requirements.
Organize and oversee the unit's daily activities, completing all tasks promptly, including patient monitoring, Procedures, admissions, transfers, and discharges.
Conduct unit rounds every shift to ensure all rooms were ready to use and all required maintenance requests were in place.
Ensure the completion of daily unit assignments and countercheck the compliance of all unit staff.
Ensure compliance with the infection control practice by all disciplines.
Monitor and countercheck the compliance of all bundles.
3. Emergency and Crisis Management:
Leads the response to emergencies, including coordinating with emergency services and ensuring appropriate actions are taken.
Addresses and resolves unexpected issues or complications during patient care or within the unit.
4. Staff Development and Training:
Supports staff training and continuing education to ensure that nursing staff remain current with best practices and new developments in healthcare. Supports and participates in continuous educational activities.
Conducts performance evaluations for nursing staff during the shift, providing feedback and identifying areas for improvement.
5. Resource Management:
Manages and oversees medical supplies and equipment, ensuring that necessary resources are available and in good condition.
Monitors and manages the unit’s budget, including controlling costs and ensuring efficient use of resources.
6. Leadership and Decision-Making:
Provides leadership and support to the nursing team, fostering a positive work environment and promoting teamwork and collaboration.
Makes critical decisions regarding patient care, staff management, and operational issues, often under pressure and with limited information.
7. Communication and Collaboration:
Conducts safety huddles at the beginning of the shift or as needed to enhance patient safety and improve communication among the healthcare team.
Facilitates effective communication within the nursing team and between different departments, ensuring that information is shared promptly and accurately. Escalate concerns to the unit manager, nursing supervisor, and multidisciplinary team.
Addresses patient and family concerns, updating patient status and ensuring their needs and preferences are considered.
Manages and resolves conflicts or issues among staff, patients, or families professionally and constructively.
Demonstrates compassionate communication skills while providing support and care to the patients and staff.
Maintain a positive and proactive approach to challenges.
Educates patients and their families about health conditions, treatments, and preventive measures.
All Fakeeh Care employees are responsible for continuous improvement, including:
Performing all duties and tasks in a manner that supports Fakeeh’s Person-Centered care values.
Actively contributing to continuous improvement initiatives, within the scope of the role.
Adherence to safety protocols and proactively seeking to address any job-related safety concerns.
Maintaining strict confidentiality of all sensitive information accessed or encountered during work.
Complying with cybersecurity policies and standards to protect Fakeeh’s systems and participating in awareness training and initiatives to prevent cyber threats.
Adhering to and upholding Fakeeh Care’s code of conduct, policies and ethical standards.
Completion of mandatory education as per the requirement, at least one month prior to expiration.
Requirements
Skills and Abilities:
Service-oriented, professional with open communication.
Must possess excellent interpersonal skills and have demonstrated in leadership and management.
Excellent organizational and leadership skills.
Computer skills (Word, excel, power point, etc.) And Clerical Skills (phone, scanning, scanning, preparing agenda and taking Minutes of Meetings, etc.) competencies, technical skills and personal attributes as required.
Experience:
Minimum of 2 years full time registration nursing experience with one year as a charge nurse in the same specialty.
Education:
Bachelor Degree in Nursing or Equivalent.
Language:
Excellent command of English language ,Arabic is a plus.
Licenses / Certifications:
License from the country of origin, License for practice as per the regional health regulatory authority e.g. (SCFHS / DHA), BLS, ACLS and other LSTC courses as applicable.