Posted date [2012-Feb-06] (ID: 3857)

Description

Overall Responsibilities Include The Retention And Growth Of A Portfolio Of Global Commercial Card Accounts. Must Provide Proactive Consultation To Enhance Customer Relationships And Drive Program Growth, Profitability, And Client Satisfaction. Define And Execute A Business Plan For Each Client To Drive Growth, Profitability, Client Satisfaction And Retention. Conduct Regular Client Reviews, Highlighting Results And Key Successes, Reinforcing The Amex Differentiated Value Story And Aligning On Key Priorities Going Forward. Must Understand And Be Current On Key Issues Impacting Our Client’s Business. Accountable For Developing Influential Client Relationships That Enables Us To Cross-Sell Products And Services. Consult With Client And Interface With Key Linkages And Operations To Ensure That Issues Are Resolved In A Timely Fashion, Service Quality And Contractual Obligations Are Met/Exceeded. Internally, Must Collaborate With Global Colleagues In Account Development, Marketing, Operations, Finance, And Sales, To Grow Business And Deliver Results

 

American Express is an equal opportunity employer.

Proven Track Record Of Success In Past Positions. Tenacious And Results-Oriented

Experience Managing External Client Relationships, Particularly Larger, More Complex Global Companies.

Solid Strategic, Consultative And Communication Skills To Develop A Client-Focused Account Plan And Address Complex Client Needs And Opportunities

Ability To Quickly Build And Develop Deep, Trusting Customer Relationships At Many Levels

Experience Leading And Executing On Sales Strategies, Presentations And Subsequent Negotiations

Strong Financial And Analytical Skills: Ability To Define And Review Pricing Strategies And Present Present/Sell In To Clients

Experience Effectively Leading And Inspiring A Team if virtual employees

Strong Oral And Written Communication Skills

Demonstrated Ability To Influence Others (Both With Clients And With Internal Partners)

Knowledge Of Commercial Cards And/Or Corporate Expense Management A Strong Plus.

This Position Will Be Located In The Silicon Valley, San Francisco/Bay Area. Candidate Must Reside In Territory.