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Software Development Administrator
Posted date [2012-Feb-09] (ID: 3946)
This position will assist the Software Development Manager in all aspects of software development efforts and support the Course Production team. This includes but is not limited to providing code editing support to the Course Production staff and assisting with configuration and maintenance of software development and production tools.
Assists Software Development Manager with execution and tracking of software development projects.
Supervises and instructs Course Production staff regarding difficult edits to multiple choice questions in raw code throughout the production cycle.
Manages the RTF conversion process from a software integration standpoint, creating best practices for conversion and finding solutions for any technical obstacles.
Provides ongoing cross organizational support for all software integration issues as the resident content storage format expert.
Keeps current on rapidly evolving browser and mark up language technology to exploit advancements and ensure cross platform stability through proper implementation.
Trains Course Production staff and Subject Matter Experts on question editing and creation best practices from a software integration standpoint.
Under the Software Development Manager's direction, writes, maintains and reviews scripts to facilitate development and production tool integration as well as other software development processes.
Facilitates Quality Assurance and Software Development communication through creation and monitoring of issue tracking standards and procedures.
Works with Software Development Manager, product steering and QA teams to create and maintain documentation for software requirements and functionality as well as other software development processes.
Works with QA Director to ensure proper Software Change Management controls are continually executed.
Works with ET Director to researches new tools and possible integration/automation that will optimize Software Development, Course Production and Quality Assurance processes.
Works with System Support Department to ensure proper implementation and maintenance of software development tools according to Software Development Manager's design.
Trains System Support Department team members who provide elevated software support on software changes and troubleshooting procedures
Trains Becker customer service and DeVry help desk on software changes and troubleshooting procedures.
Works with QA to appropriately target crucial, high risk areas of the software for efficient and productive testing
Bachelor's degree in a technical field strongly preferred.
Knowledge of Windows batch scripts and Linux shell scripts
Understanding of software development standard processes and tools such as issue tracking, continuous integration and source code management.
Project Management experience highly desired.
Able to work in a fast-paced, deadline-driven environment.
Ability to manage time and multiple simultaneous projects effectively required.
Excellent interpersonal, communication, documentation and problem solving skills required.